Mobile dashboard for health plans app

Product Design Concept: This concept intends to reduces operating cost, eliminate friction and build upon the existing mobile app product for health plan consumers.

Problem: The dashboard in its current form doesn’t properly inform users who need to consider the financial impact of an upcoming medical expense. Users are a few taps away from their deductible progress and savings balance.

Idea: Using design, bring data to the dashboard. Give users immediate answers on their deductible, savings balance and costs associated with recent visits. Add features and recommendations to encourage healthy behavior.

Business Value: As the mobile product evolves to serve as a digital concierge, adoption across the member population will reduce operating costs associated with customer service calls. The dashboard can also reduce costs by encouraging healthy behavior.

More design detail at seanberger.com.

As an expert-level product designer, I consistently exceed consumer expectations with intuitive user experience design. I build relationships with business partners and drive cross-functional teamwork to deliver exceptional outcomes.