Service design - Smart transport

Recently I finished a course on HCD with IDEO.org and Plus Acumen. The mini challenge was designing a better commute. In case there’s difficulty in reading the solution, I've attached a hi-res version.
Hope you guys like it :)

Team: Bhavna Sharma, Vigneshwar Poojara, Shubham Garg, Devika Pathak and yours truly