The Aer Lingus Booking flow is responsible for generating over 80% of business revenue per year.

A 2016 version of the Flight Search flow was descoped to meet challenging deadlines and budgets, which meant that later phases of the project were not completed make these components mobile-friendly and accessibility compliant.

In addition, a number of new business and retail requirements had also been introduced – a network of new routes and a rebrand project. So in 2019 a full UX/UI redesign of the flight search and booking flow was needed.

For this case-study, I have focused less on the UX process, which is explained in more detail here, and focused more on UI deliverables and the hi-fidelity designs I provided to developers to demonstrate states, business rules and design rationale.

You can view the working final product here at www.aerlingus.com

Responsive Versions of Flight Search Flow