Support Center: Anatomy of research

The support center is the home for customers where they can find answers to their questions and solutions to their problems. in this project, I have conducted a ux competitive research, and written down my thoughts. There were 3 main competitors, I began with ClickUp, and here is the anatomy of their support center.

then I tried to chat with them to see what they got 👀

I headed to the category page and here its the anatomy 👇🏼

and, the single article page 👇🏼

I have conducted the same research for the other competitors, Slack 👇🏼

and HubSpot 👇🏼

and that's the user flow time 🤩