🛑Problem Statement & 🎒User Requirements

✍️Understanding User Account Switching

To optimize the account switching experience, a comprehensive analysis is necessary. This involves:

• User Journey Mapping: Identifying user goals and expectations before, during, and after switching accounts. This includes mapping out all touchpoints and interactions.

• Technical Considerations: Addressing potential technical challenges that might arise during the switching process.

Design Approach and💡Consideration

Account Switching Considerations

Account Limits:

• Collaborate with developers to determine the optimal number of user accounts

  .

Account Display:

• Evaluate different methods for displaying multiple accounts within the interface

• (e.g., dropdown, list).

Account Sorting:

• Define how to prioritize accounts within the viewable list (e.g., most recently used, account type).

Account Switching with Unsaved Changes:

• Establish a workflow for handling unsaved changes or critical tasks when users switch accounts.

Concurrent Logins:

• Determine if users can log in with the same account on multiple devices simultaneously.

Account Panel Information:

• Identify the most relevant information for each account within the panel (e.g., name, avatar, account type, expiry date, last used, notification status).

Usability Testing:

• Evaluate the design concepts through usability testing to gauge task success and completion times.

New Account Sign-In:

• Design a streamlined and secure process for new account sign-in.